Ashkon Star Hoodie

Return/Refund Policies

Return Policy

At Ashkon LLC, all sales are final. We do not accept returns or exchanges. This policy ensures that all our customers receive brand-new, unworn products.

Defective or Incorrect Orders

If you receive a defective item or an order that is incorrect, please email us at Ashkon@ashkon.co. Provide details of the issue and any supporting photos. We will work with you to resolve the matter promptly.

Non-Returnable Items

Due to the nature of our products, we cannot accept returns on any item unless it is defective or incorrect.

Refund Policy

Refunds are not available as all sales are final. If you have received a defective or incorrect item, please contact us to arrange a resolution.

Return Shipping Costs

Since we do not accept returns, return shipping costs do not apply. However, for defective or incorrect items, we will cover any necessary costs to resolve the issue.

Exchange Policy

Exchanges are not available due to our final sale policy. Please contact us if you have any concerns about your order.

At Ashkon LLC, we strive to provide not only luxurious products but also exceptional service that embodies confidence and comfort. Thank you for choosing Ashkon. If you have any questions or need further assistance, please reach out to us at Ashkon@ashkon.co.

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Privacy Policy.

Liability and Disclaimers

Ashkon LLC strives to provide high-quality products and services. However, we do not warrant that our website will be error-free or that any defects will be corrected. Our liability is limited to the maximum extent permitted by law, and we are not responsible for any indirect or consequential damages arising from the use of our site or products.

Governing Law

These terms and conditions are governed by the laws of the State of California, without regard to its conflict of law principles. Any disputes arising from the use of our site or services shall be resolved in the courts located in Orange County, California.

Changes to Terms

Ashkon LLC reserves the right to update these terms at any time. Changes will be posted on this page, and your continued use of the site after any modifications indicates your acceptance of the new terms.

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Terms & Service Policies
Overview

Welcome to Ashkon LLC, where we specialize in offering luxury apparel and accessories designed to inspire confidence and comfort. By accessing our website and services, you agree to be bound by the following terms and conditions. These terms are designed to ensure a seamless and secure shopping experience. Please read them carefully.

User Responsibilities

When using the Ashkon LLC website, you agree to:
    •    Use the site in a manner consistent with all applicable laws and regulations.
    •    Refrain from engaging in any activity that could harm or disrupt the website or its users.
    •    Avoid using the site for unauthorized or illegal purposes.
Account Information
To shop with Ashkon, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Please notify us immediately if you suspect any unauthorized use of your account.

Order Process

Orders are processed within 1-2 business weeks. Upon shipping, you will receive a tracking number via the email provided during purchase. We accept various payment methods, including major credit cards and electronic payment systems, ensuring a secure and convenient checkout experience.

Intellectual Property

All content on the Ashkon LLC website, including designs, images, text, and logos, is the property of Ashkon LLC and is protected by intellectual property laws. You may not reproduce, distribute, or use any content from our site without prior written permission.
Privacy and Data Security
Your privacy is of utmost importance to us. We are committed to safeguarding your personal information. 

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Shipping Policies:

Shipping Options

Ashkon LLC offers several shipping options to cater to your needs, including standard and expedited shipping. For orders within the USA, please allow 5-7 business days for delivery once your order has been shipped.

Shipping Rates

Shipping costs are calculated at checkout based on the weight and destination of your order. We occasionally offer promotions with free shipping; check our site regularly for updates.

Order Processing Time

Please allow 1-2 business weeks for order processing. This period covers quality checks and preparation for shipping. Once processed, you will receive a shipping confirmation email with your tracking information.

Tracking Orders

Once your order is shipped, you will receive a tracking number via the email provided at checkout. Use this number to track your order’s journey and stay updated on its delivery status.

Shipping Restrictions

We currently ship to addresses within the USA. For international shipping inquiries, please contact us at Ashkon@ashkon.co.

Lost or Damaged Items

Ashkon LLC is not responsible for lost or stolen orders. If you experience issues with your shipment, please contact your shipping provider directly. For any other concerns, reach out to us at Ashkon@ashkon.co.

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Ashkon Clothing Care Instructions
General Care:
    1    Storage: Store your Ashkon garments in a cool, dry place away from direct sunlight and humidity. Use padded hangers for items like jackets, coats, and heavy tees to maintain their shape. For delicate items, consider using garment bags.
    2    Cleaning: For best results, we recommend professional dry cleaning. Home remedies and machine washing can damage the fabric and craftsmanship of our luxury pieces. However, if you must wash your pieces at home, turn them inside out, use cold water on a gentle cycle, and either tumble dry low or hang dry.
    3    Handling: Handle your garments with clean hands to avoid transferring oils or dirt. Be cautious of sharp objects like jewelry and zippers that can snag or pull the fabric. Avoid ironing over logos to prevent damage.
Specific Care:
Textiles:
    •    Ashkon’s textiles, crafted from the finest materials and intricate weaves, require special attention. Avoid contact with sharp objects and store in a dust-free environment. Dry cleaning is recommended to preserve their luxurious quality.
Denim:
    •    Wash denim inside out in cold water to preserve color and fabric integrity. Avoid using bleach and opt for air drying to maintain the shape and size.
By following these guidelines, you can ensure your Ashkon garments retain their elegance and longevity, allowing you to embrace today and elevate tomorrow with confidence and style. For any additional questions or concerns, please contact us at Ashkon@ashkon.co

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